Effective Date: 30 JUNE 2025
This Privacy Policy describes how Buddy Education Services LLC (“we,” “our,” or “us”) handles the information you share with us through our website and educational services. We are committed to maintaining your trust and protecting your privacy in accordance with applicable laws and responsible data practices.
1. Introduction
At Buddy Education, we work with students and families to support academic journeys across school curriculum support, test preparation, and personalized learning. In doing so, we may receive certain information from you. We understand the importance of protecting this data and are fully committed to using it carefully and respectfully.
2. Information We May Collect
We may collect basic information that you voluntarily provide, such as your name, contact number, email address, city, and academic preferences. This typically occurs when you fill out a form, speak with our team, register for a program, or request a call back.
We may also collect limited technical information automatically when you visit our website. This includes data such as your IP address, browser type, and device information. These are used to help improve the user experience and site functionality and are not linked to personally identifiable data.
3. How Your Information Is Used
The information you provide allows us to respond to your inquiries, offer academic guidance, and suggest programs or learning opportunities that align with your goals. It also helps us keep you informed about important updates, schedules, and resources relevant to your academic journey. Additionally, this data supports us in enhancing the overall delivery and personalization of our services. Internally, your information is accessed only by authorized team members for communication, coordination, and continuous improvement of our educational offerings. We do not use this data for any unrelated or commercial purposes.
4. Respecting Your Privacy
We respect your right to privacy. Your personal information is never sold, rented, or disclosed irresponsibly. In rare instances, we may work with third-party vendors or trusted support providers to help deliver our programs efficiently — such as email services, learning platforms, or administrative systems. In all such cases, your data is shared only to the extent necessary and always under confidentiality obligations.
5. Website Experience and Cookies
Our website may use cookies or similar tools to enhance performance, understand user interactions, and improve content delivery. These tools help us understand general user behavior (e.g., time on site, pages visited) but do not collect personally identifiable information unless you voluntarily submit it. You may control or disable cookies through your browser settings if you prefer.
6. Data Security
We take reasonable technical and organizational steps to protect your data against accidental loss, unauthorized access, or misuse. These include secure servers, access controls, and data handling protocols. However, as with any digital system, absolute security cannot be guaranteed. We encourage users to avoid sharing sensitive information via unsecured channels and to contact us if they ever suspect a security concern.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations. When data is no longer required, it is securely deleted or anonymized in accordance with our internal data retention procedures.
8. Policy Updates
This Privacy Policy may be updated from time to time based on service changes, legal requirements, or improvements to our privacy practices. Any revisions will be published on this page along with an updated effective date. Continued use of our website or services after such updates will signify your acknowledgment of the revised terms.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this policy, we encourage you to reach out to us.
Buddy Education Services LLC
Shop No. 45, Ground Floor,
Bin Shabib Mall, Baghdad Street,
Al Qusais Industrial Area 1, Dubai, UAE
Email: contact@buddyeducation.com
Phone: +971-585829545